This Refund Policy applies to all Sacred Eros subscriptions, payments, and featured placements. Please refer to the Pricing and Payment Policy for full details of subscription options.
1. No Guarantee of Enquiries or Performance
Sacred Eros does not guarantee a specific number or quality of enquiries.
Enquiries depend on multiple factors, including the clarity, tone, structure, and images used in your profile. While Sacred Eros actively works on SEO and visibility, we have no control over who visits the website or how they choose to make contact.
Refunds are not issued based on performance, lack of enquiries, or the perceived quality of enquiries received.
That said, Sacred Eros is committed to supporting practitioners in making the most of the platform. Practitioners are welcome to request feedback or guidance on improving their profile text and images. Stronger profiles benefit both the practitioner and the overall quality of the website.
2. Subscriptions and Payments
Subscription fees are non-refundable, including partial periods and advance payments.
This applies to:
- monthly subscriptions
- quarterly subscriptions
- bi-annual subscriptions
- annual subscriptions
- annual payments made via WISE or cryptocurrency
If a subscription is cancelled before the end of a paid period, the practitioner may choose to have their profile taken offline immediately or remain live until the end of the paid period. No refunds are issued for unused time.
Admin fees are non-refundable in all cases.
3. Website Availability
If the Sacred Eros website is completely inaccessible for more than 15 consecutive days within a single calendar month, one month’s subscription fee will be refunded automatically.
This refund applies only to periods of full website inaccessibility and does not include partial outages or temporary technical issues.
4. Featured Practitioners
Featured practitioner placements are booked by calendar month at $200 per month.
- No refunds are offered for featured placements that have already taken place.
- If a featured placement changeover occurs after the 3rd day of the calendar month, 50% of the fee will be refunded.
- If a future featured placement is cancelled, a $100 refund will be issued.
Featured placement increases visibility but does not guarantee enquiries, bookings, or specific outcomes.
5. Non-Refundable Circumstances
Refunds will not be issued if:
- you decide to stop practising or advertising
- you change your mind about being listed on Sacred Eros
- you reduce expenses or reprioritise financially
- you forget or choose not to cancel a recurring payment
- you are dissatisfied with the number or type of enquiries received.
6. Exceptional and Goodwill Refunds
In rare cases, Sacred Eros may issue a goodwill refund at its sole discretion. These decisions are made on a case-by-case basis and do not set a precedent for future refunds.
7. Payment Disputes & Chargebacks
Work in this industry does not get the respect it deserves and it is difficult to obtain accounts with payment merchants. Due to this, we charge an admin fee of $100 for anyone who opens a case against us on PayPal, disputing a payment and then wishes to resubscribe to the platform. Dispute cases cost us legitimacy and make it difficult for us to continue to offer this service.
If a payment dispute or chargeback is opened (including via PayPal), the practitioner’s profile will be taken offline immediately.
To re-join Sacred Eros after initiating a dispute:
- all disputed funds must be repaid in full, and
- a $100 admin fee must be paid to cover dispute processing.
Sacred Eros reserves the right to decline re-listing following disputes or repeated payment issues.
8. Final Authority
All refund decisions are made by Sacred Eros. This policy is intended to be clear, fair, and consistent while protecting the integrity and sustainability of the platform.